International Price List
This following prices are valid for all international orders. The components are listed below, the first two being mutually exclusive:
- Flat Rate Price
- is charged for each and every media sent to us for data recovery. Different rate applies for hard drives and memory cards. Multi-disk (RAID) systems and other media types please ask. The flat rate is charged only in case of a successful data recovery.
- Service Fee
- applies should the customer choose to cancel a work in progress, before the actual data
delivery takes place. Once any recovered data is sent to customer, the service is
considered
done
and the Flat Rate Price applies. Service Fee is not charged if the data could not be recovered, except for when this was caused by mechanical or electrical tampering with the media by customer and/or other company (like any previous recovery attempts). - Shipping and Handling
- is paid when media is returned to customer. International customers please ask for shipping costs.
In short, you'll be charged S&H plus one of the following:
| Result of the recovery service | Charged | Ammount |
|---|---|---|
| Hard drive data recovered successfully | Flat Rate Price | (*) 300,- |
| Memory card data recovered successfully | Flat Rate Price | 150,- |
| Recovery possible, but cancelled on customer's request | Service Fee | 100,- |
| Could not recover data | - | 0,- |
| Could not recover due to previous attempts made by customer and/or third party | Service Fee | 100,- |
In case the original media is no longer usable, we can supply the neccessary replacement media for a competitive price (charged separately).
EU business customers get tax-free invoice against their valid VAT registration number. Exceptions may apply.